Effective as of January 16, 2024.
1. Collection of your Personal Information
a. User-Provided Information
In order to better provide you with the Services offered on the Website, Good360 may collect personally identifiable information, such as your:
- Company/organization name;
- First and last name;
- Mailing address;
- Shipping address;
- Email address;
- Phone number; and
- Photograph(s) or videos for purposes of content creation (we do not use such data for identifying individuals).
We use a third-party payment provider to process donations and we do not collect credit card information when a donation is made to our organization.
We do not collect any Personal Information from you unless you voluntarily provide it to us. However, you may be required to provide certain Personal Information to us when you elect to use certain features or Services available on the Website. These may include: (a) registering for an account on the Website; (b) entering a contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) signing up for email newsletters and other communications; (g) completing surveys; (f) posting a comment or otherwise contributing to a social forum on the web site.
We will use your information for, but not limited to, communicating with you in relation to Services you have requested from us.
b. Automatically Collected Information
As is the case with many websites, Information about your computer or mobile device hardware and software may be automatically collected by Good360. This information can include: your IP address, browser types, domain names, access times and referring website addresses, the type of device on which the Services are used or downloaded, the operating system, name and version of the device used to access the Website, device manufacturer, device ID, and geolocation data.
This information is used for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Website. In order to improve our Services, we may receive a notification when you open an email from Good360 or click on a link therein.
Among other things, this information enables us to generate analytics reports on the usage of the Website. To opt-out of your Website usage being included in our Google Analytics reports, you may follow the instructions at https://tools.google.com/dlpage/gaoptout.
The Website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with the Website or Services, a cookie helps Good360 to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as billing addresses, shipping addresses and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the features of the Website.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website.
d. Information Provided by Third Parties
We also acquire Personal Information about you from third parties, such as business partners, non-profit organizations, social media channels, entities to which you volunteer your information or you direct to share data with us, and others. This information includes publicly available information, contact information, your profile information, and your preferences.
e. Social Networking
2. Use of your Personal Information
Good360 collects and uses your Personal Information to perform the following business functions:
- Enabling users to use the Website and its features;
- Providing our Services and processing and fulfilling your transactions;
- Administering the Website and your account with us;
- Responding to your requests, questions, and concerns;
- Market research;
- Developing new features and offerings on the Website;
- Consistent with any communications preferences you have set on the Website, sending you marketing and other communications, including announcements, promotional offers, alerts, confirmations, surveys and/or general communications about products, services, and events, of ours and of others, that we think might interest you. You may opt out of receiving such notices from us by following the instructions in the Opt In and Opt Out section below;
- Protecting our rights and property;
- Recovering debt and preventing fraud;
- Customizing the Website to your interests and history with us;
- Tailoring ads displayed to you on the Website and elsewhere to your interests and history with us;
- In connection with organizational changes or dissolution, including for example a merger, acquisition, reorganization, consolidation, bankruptcy, liquidation, sale of assets or wind down of operations; and
- Other purposes disclosed when Personal Information is submitted to us or when we receive your consent.
To perform the above functions, we may match information collected from you through different means or at different times, including both Personal Information and Automatically Collected Information, and use such information along with information obtained from other sources (including third parties) such as demographic information and updated contact information. We or our service providers may also use your information to assess the level of interest in, and use of, the Website, our e-mails and our other messaging campaigns both on an individual basis and in the aggregate.
3. Sharing Information with Third Parties
Good360 does not sell, rent or lease its customer or donor information to third parties, and we do not share, trade or exchange that information in any way, except as provided herein. However, information you voluntarily post to public areas on the Website will be available to other Website users.
As described in the Use of your Personal Information section, Good360 may, from time to time, contact you about a particular offering or member benefits that may be of interest to you, including benefits from our business partners, such as discount or coupon codes. In those cases, your Personal Information is not transferred to the third-party.
We may share your Personal Information to the extent necessary to provide the Website and fulfill our mission. This includes, but is not limited to, updating, securing, and troubleshooting, as well as providing support.
- Information Shared with Co-sponsors
Good360 may share your information with our co-sponsor(s) if we obtain your information in connection with a contest, sweepstakes, offering, or other promotional activity that is jointly offered by us and any third parties, unless you instruct us not to by following the instructions in the Opt In and Opt Out section below.
We may engage third-party services providers to work with us to administer and support our business. These third-party services providers generally have access to your Personal Information only for the purpose of performing services on our behalf. Examples include hosting our web servers, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service.
Good360 may also share data with other trusted partners to help perform statistical analysis, send you email or postal mail, or arrange for deliveries. For example, we may store your data on external data storage sites or servers provided by third-party hosting vendors with whom we have contracted. All such third parties are prohibited from using your Personal Information except to provide these services to Good360, and they are required to maintain the confidentiality of your information.
We utilize Google Analytics for our web analytics and you can opt out of your Website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.
Good360 may disclose your Personal Information, without additional notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Good360 or the Website; (b) protect and defend the rights or property of Good360; and/or (c) act under exigent circumstances to protect the personal safety of users of Good360 or the public.
In addition, we may disclose your Personal Information if legally required to do so, pursuant to a request from a governmental entity, or if we believe in good faith – after considering your privacy interests and other factors – that such action is necessary to:
- Conform to legal requirements or comply with legal processes (including subpoenas);
- Protect our property rights, rights and safety or property, rights and safety of a third-party, our affiliated companies, or the public in general; or
- Stop any activity that we consider illegal, unethical, or legally actionable.
We may disclose such Personal Information to third parties if you consent to such disclosure.
- Your Choices About Your Personal Information
We respect the choices that you make with respect to your privacy and therefore provide you with the following options with respect to your Personal Information. You may request:
- Access to your Personal Information to know what information we have collected about you;
- That we correct your Personal Information if such data is out of date or incorrect; or
- That we delete any Personal Information that you have provided to us (please note that if you choose to exercise your right to delete, we cannot delete your Personal Information without also deleting your user account).
In the event you decide to exercise these rights, we will do our best to honor your request upon a verified request.
- Opt In and Opt Out
You may have the right to opt in to or opt out of certain of our uses and disclosures of your Personal Information. For example, when you are asked to provide Personal Information on our Website, you may have the opportunity to elect to, or not to, receive messages from us by e-mail. If you would like to stop receiving marketing or promotional communications via email from Good360, you may opt out of such communications by clicking on the unsubscribe link in any email and updating the “manage preferences” form. You can also opt-out of our promotional emails by sending us your name, address, e-mail and phone number to: email@example.com. Please understand that it may take us a few days to process any opt out request and that even if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
- Security of your Personal Information
Good360 takes reasonable measures to secure your Personal Information from unauthorized access, use or disclosure. Unfortunately, due to the inherent nature of the Internet as an open global communications vehicle, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. We cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
As a result, while we strive to protect your information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed. While no website or electronic data can ever be completely secure, we are always working to maintain up-to-date and appropriate security mechanisms.
We use a variety of security measures to protect your Personal Information and our data. We maintain procedural, electronic, and physical safeguards to help prevent unauthorized access to and improper use of personally identifiable information.
We protect the security of credit card transactions using measures such as encryption, access controls, network firewalls, and physical security. These measures make it extremely difficult for anyone to intercept any credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.
We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
If you create an account on our Website, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any activity that occurs using your account credentials, whether or not you authorized such activity. Please notify us of any unauthorized use of your password or account or any other breach of security.
If at any time during or after our relationship we believe that the security of your Personal Information in our care may have been compromised, we may notify you of that development. If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances and in accordance with applicable laws.
- Data Retention
Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Good360 does not knowingly collect Personal Information from children under the age of 13, and the Website is not intended for users who are under 13 years old. If we learn that we have collected Personal Information of a child under 13 without verification of parental consent, we will take steps to delete such information from our files as soon as possible.
- Your Rights Under California’s Shine the Light Act
We do not disclose Personal Information to third parties for their direct marketing purposes.
- Contact Information
675 N. Washington Street, Suite 330
Alexandria, VA 22314
- Supplemental Notice for Residents of Colorado and Oregon
In particular, this section provides additional details regarding the Personal Information that we collect or process about you. For purposes of this section, “Personal Information” has the meaning given to it in the Applicable Laws.
- Your Rights
Under Colorado and Oregon law, users who are residents of these states have specific rights regarding their Personal Information. These rights are subject to certain exceptions described below. When required, we will respond to most requests within 45 days unless it is reasonably necessary to extend the response time. Subject to certain limitations, you have the following rights:
- Right to Access: You have the right to confirm whether we process your Personal Information and request to access to such Personal Information.
- Right to Deletion: You have the right to request that we delete the Personal Information we have collected about you.
- Right to Data Portability: You have the right to request that we provide you with your Personal Information in a portable format.
- Right to Opt Out: You have the right to opt out of targeted advertising, the sale of your Personal Information, and profiling in furtherance of decisions that produce legal or similarly significant effects.
- Right to Correction: You have the right to correct inaccuracies in your Personal Information.
- Right to a list of categories of specific third-party disclosures (Oregon only): You have the right to request that we disclose to you a list of specific third parties to whom we have disclosed your Personal Information.
- How to Exercise Your Rights
To exercise the rights described above, please submit a verifiable consumer request to us by emailing us at: firstname.lastname@example.org.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to a total of 90 days), we will inform you of the reason and extension period in writing.
In order to protect your privacy and the security of your information, we may verify consumer requests by requesting identification documents and other documentation necessary to confirm your identity for certain requests. Any additional information you provide will be used only to verify your identity and not for any other purpose.
Please note that making a verifiable consumer request does not require you to create an account with us.
- Authorized Agents
You may use an authorized agent to submit a request to opt out. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.
- Special Note for Oregon Residents
Oregon residents should note that we limit our collection of Personal Information to that which is adequate, relevant and reasonably necessary to serve the purposes outlined above.