Walmart Retail Direct Pickup Program FAQs - Good360

Walmart RDP FAQS

HOW LONG IS THE PARTNERSHIP?

This is a 12-month exclusive partnership.

WHAT AM I ALLOWED TO DO WITH THE DONATIONS?

Product donations can be used to serve youth, the ill or the needy, or to assist in the administration of your charity’s programs. You may NOT sell the donated products in any manner, which includes bartering, auctioning, or in thrift stores. Products may not be shared with another nonprofit unless granted written approval by Good360. Donations cannot be given to volunteers or staff, since items must go directly to those in need. Be sure all employees and clients are aware of all Good360 restrictions and policies.

WHAT IS THE TYPICAL SIZE AND FREQUENCY OF A WALMART DONATION?

Every supercenter has a different amount of inventory and sales volume so the exact frequency and size of donations will vary from store to store. Donation pickups will initially be weekly and could range from a handful of boxes to large unboxed recreational gear. Some stores may eventually require twice weekly pickups or stretch to every other week. Frequency and size of a donation is based on the size and volume of the store. This cannot be guaranteed.

HOW DO I RECEIVE CONFIRMATION THAT MY ORGANIZATION HAS BEEN APPROVED TO PARTNER WITH THE STORE?

A confirmation email with your authorization form will be sent to you. The authorization form will include start up instructions, your start date, and the store contact information. Your local Good360 representative will also be available for any questions or concerns.

WHAT IF I HAVE AN ISSUE AT THE STORE?

Do not address any major issue with the store. Please contact your Good360 Walmart Team at walmart@good360.org.

WHAT COULD I EXPECT TO RECEIVE IN WALMART DONATION?

Your donations will consist of nearly any NON-FOOD items you will find at a Walmart Supercenter. Pickups can consist of a wide variety of merchandise from apparel, home goods, furniture, recreational equipment, hardware, or automotive. Most products will be in good, usable condition that was overstock, returned, clearance merchandise or seasonal items.

HOW WILL DONATIONS BE GIVEN?

Donations will need to be picked up at the store. During your initial in-person meeting, please clarify with your store contact the average size and quantity of the donation to ensure you bring a suitable vehicle and appropriate number of volunteers.

WHEN MY STORE CONTACTS ME ABOUT A DONATION AVAILABLE, HOW SOON MUST I PICK IT UP?

Walmart requires all stores and nonprofit partners to establish routine pick up schedules. Any changes to the schedule must be pre-approved by both parties.

ARE THERE DONATION RESTRICTIONS?

Yes, all donations must be black labeled or have the label removed prior to the product being distributed among recipients.

HOW DO I PROPERLY BLACK LABEL PRODUCT?

A black, vertical line must be drawn on the barcode of each unit received. A vertical line prevents a retail scanner from reading the barcode at the store. Below is an example.

 
// Added by SM - 2019-06-06 // End of SM edits