Walmart Store Partnership Program Resources - Good360

Walmart Store Partnership Program Resources

Looking to learn more about the Walmart Store Partnership Program or how to best prepare for your current partnership? We have put together helpful items below to best answer your questions and serve you!

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Program Guidelines

Review and share the program guidelines agreed to during the partnership application process.

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Donation Tracking Tool

The donation tracking tool is a necessary and helpful way for your organization to let the team at Good360 know how pickups are going with your Walmart partners. We use the information you submit to ensure the program is running smoothly and isolate any potential issues.

We ask that you submit a separate entry for each store your organization is partnered with on a weekly basis, even if you were unable to pick up any goods from your Walmart store during the week. We have ensured that this survey is a quick and easy tool which helps us record this important information.

Watch the quick video below to learn more about how to use the Donation Tracking Tool:

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Program Training Webinars

We understand that your organization or other organizations within your market may have concerns about this process and we are happy to help answer any questions you may have. We will be having these webinars every Tuesday and Thursday at 1:00pm EST to help clear up any questions.

  • This webinar will prepare you for the Walmart RDP program as it moves forward. You will both learn what to expect from the program, as well as tips to make your partnership a success.
  • After registering, you will receive a confirmation email containing information about joining the webinar.
  • If these times do not work for your organization, please let us know and we will schedule a time to talk with your team.

Get the Goods you Need!

Recent donations have included: apparel and footwear for the family, personal care items, toys, recreational and sports equipment, furniture, household goods and more!

Walmart Store Partnership FAQS

HOW LONG IS THE PARTNERSHIP?

This is a 12-month exclusive partnership.

WHAT AM I ALLOWED TO DO WITH THE DONATIONS?

Product donations can be used to serve youth, the ill or the needy, or to assist in the administration of your charity’s programs. You may NOT sell the donated products in any manner, which includes bartering, auctioning, or in thrift stores. Products may not be shared with another nonprofit unless granted written approval by Good360. Donations cannot be given to volunteers or staff, since items must go directly to those in need. Be sure all employees and clients are aware of all Good360 restrictions and policies.

WHAT IS THE TYPICAL SIZE AND FREQUENCY OF A WALMART DONATION?

Every supercenter has a different amount of inventory and sales volume so the exact frequency and size of donations will vary from store to store. Donation pickups will initially be weekly and could range from a handful of boxes to large unboxed recreational gear. Some stores may eventually require twice weekly pickups or stretch to every other week. 

HOW DO I RECEIVE CONFIRMATION THAT MY ORGANIZATION HAS BEEN APPROVED TO PARTNER WITH THE STORE?

A confirmation email with your authorization form will be sent to you. The authorization form will include start up instructions, your start date, and the store contact information. Your local Good360 representative will also be available for any questions or concerns.

WHAT IF I HAVE AN ISSUE AT THE STORE?

Contact your Good360 Market Lead for any questions or challenges (contact information provided on the authorization form).

WHAT IS A MARKET LEAD?

The Good360 Market Lead is a nonprofit partnered with 3 or more Walmart stores who is charged with two primary tasks:

  • Be the primary point of contact for the Walmart Market Manager, Walmart Store Managers, and Good360 nonprofit partners in the market.
  • Provide weekly feedback and reporting to Good360 for store partnerships.

The Market Lead is critical to the success of this program, click here to learn more about becoming a Market Lead and completing the application.

WHAT COULD I EXPECT TO RECEIVE IN WALMART DONATION?

Your donations will consist of nearly any NON-FOOD items you will find at a Walmart Supercenter. Pickups can consist of a wide variety of merchandise from apparel, home goods, furniture, recreational equipment, hardware, or automotive. Most products will be in good, usable condition that was overstock, returned, clearance merchandise or seasonal items.

HOW WILL DONATIONS BE GIVEN?

Donations will need to be picked up at the store. During your initial in-person meeting, please clarify with your store contact the average size and quantity of the donation to ensure you bring a suitable vehicle and appropriate number of volunteers.

WHEN MY STORE CONTACTS ME ABOUT A DONATION AVAILABLE, HOW SOON MUST I PICK IT UP?

Walmart requires all stores and nonprofit partners to establish routine pick up schedules. Any changes to the schedule must be pre-approved by both parties.

ARE THERE DONATION RESTRICTIONS?

Yes, all donations must be black labeled or have the label removed prior to the product being distributed among recipients.

HOW DO I PROPERLY BLACK LABEL PRODUCT?

A black, vertical line must be drawn on the barcode of each unit received. A vertical line prevents a retail scanner from reading the barcode at the store. Below is an example.

What Good360 Nonprofits are saying: