As Chief Operations Officer, Richard and his team are responsible for ensuring that Good360’s efforts to close the need gap are smooth and efficient for both our nonprofit partners and our corporate donors. Richard joined Good360 in 2014 and he brings a track record of operational management and leadership experience to the nonprofit world. As COO, Richard is tasked with ensuring that products are moved frictionlessly from donor companies to Good360’s diverse base of vetted nonprofits and, in the process, making sure that the right products get to the right place at the right time. From full truckloads of needed product, to gaylords of sorted goods, to smaller cartons of very specific merchandise, the Operations team is dedicated to ensuring that all of Good360’s nonprofit members, large and small, have access to the items they need to complete their missions, and in the configuration that works best for their programs. Overseeing the organization’s Transportation Logistics, Disaster Recovery, E-Commerce, and Direct Placement teams, Richard and the entire operations team are focused on ensuring that Good360 is closing the need gap efficiently and effectively.
Richard has more than 30 years of experience in operational leadership, primarily with fast-growth companies. Prior to joining Good360, Richard served as COO for Monumental Vending, a cutting edge vending and micro-markets company that grew from 45-75 employees during Richard’s tenure. Before Monumental Vending, Richard worked for the Siegfried Group in a senior leadership role interacting closely with Fortune 500 companies. Richard also helped grow two other niche staffing companies, HireKnowledge and e-staff. At e-staff Richard managed 75 employees and 15 offices as a Vice President for the creative staffing division of Randstad Staffing.
Richard also co-founded, and served as COO, for a residential real estate company that rapidly grew to 50 employees and won numerous awards, including LendingTree’s top real estate partner and made the Inc. 500 list before selling the company to Long and Foster.
Richard earned his Bachelor’s Degree from Bucknell University and his Master’s Degree from the Carey Business School at Johns Hopkins University.