Libby Johnson McKee is a technology and business leader known for developing pioneering strategies in the circular economy and delivering exceptional business outcomes in the world’s leading ecommerce company.
She brings an extensive track record of unlocking potential and leading large-scale change across multiple global businesses. She has effectively aligned and inspired high performing teams to deliver innovative technology, groundbreaking customer experiences, operational efficiency, and robust revenue and profit growth. A natural systems thinker, she combines environmental, social, and business needs to propel exceptional performance.
Most recently, as Director of Returns, ReCommerce and Transportation Sustainability at Amazon (AMZN), Libby spearheaded the strategy to offer Free Returns and Product Support across millions of products sold on Amazon in the US and Europe. This initiative drove significant incremental top-line revenue and lifetime customer value. She also initiated actions that addressed carbon emissions reduction in Amazon Transportation Services (ATS) throughout the US and Europe.
Libby serves on the Board of Directors of Optoro, the leading reverse logistics software company, Evergreen Goodwill of Northwest Washington and Good360, the global leaders in product philanthropy and purposeful giving. She holds an MBA in sustainable business from Bainbridge Graduate Institute in Seattle, WA, and a BA in International Studies and Economics from the University of Washington. A native of Seattle, she is passionate about sailing and racing, is a national champion and 4x World Champion in the Tasar Sailboat.