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What is Good360’s return policy?
Good360 does not extend refunds on product donations or retail partnerships. If the product that you received is damaged or […]
Why are additional questions being asked as I try to complete my order?
Based on the needs and mission of each donor company’s program, the donors may request more information concerning your organization […]
Why is our nonprofit restricted from receiving some of the product donations that we see in the catalog?
The bottom line is that restrictions on use vary by product. All product restrictions are noted any time you use […]
Are there any product limitations?
Specific product limitations may apply, and will vary by product type. Some products—notably software—are limited by the quantities any one […]
Can product donations from Good360 be sent outside of the United States?
It depends, but as a general rule, no they cannot. We receive a limited amount of product that can be […]
What is a gaylord?
A gaylord is a very large box placed on a pallet. Gaylord dimensions are typically 40”(L) x 48”(W) x 45”(H). […]
What is a pallet?
A pallet is a 40”(L) x 48”(W) cargo platform and requires a forklift or pallet jack to be moved. On […]
How do you determine the value of the donated goods?
We rely on the donors to provide the fair market value of the products.